Shipping policy
Shipping Policy
Thank you for shopping with us at SaintRelics. We are committed to delivering your order safely and on time.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
You will receive a confirmation email once your order has been shipped.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
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South Africa: 7–14 business days
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International Orders: 7–14 business days
Please note that delivery times may vary due to courier delays, customs processing, or high order volumes.
3. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your delivery status.
4. Shipping Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by customers.
5. Delays
While we aim to deliver within the estimated timeframes, we are not responsible for delays caused by:
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Courier service disruptions
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Weather conditions
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Customs clearance processes
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Incorrect address details
6. Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us within 7 days of the expected delivery date.
Email us at: SaintRelics1@gmail.com
7. Contact Us
If you have any questions about shipping, please contact us at:
📧 SaintRelics1@gmail.com
📍 San Pablo Street, Centurion