Refund policy
Refund & Returns Policy
Thank you for shopping with SaintRelics. We want you to be satisfied with your purchase. Please read our policy below.
1. Returns
You have 7 days from the date you receive your item to request a return.
To be eligible for a return:
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The item must be unused and in the same condition you received it.
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The item must be in its original packaging.
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Proof of purchase is required.
2. Non-Returnable Items
We do not accept returns for:
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Sale or discounted items
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Gift cards
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Items that have been worn, washed, or damaged by the customer
3. Refunds
Once we receive and inspect your returned item, we will notify you by email.
If approved:
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Your refund will be processed to your original payment method.
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Please allow 5–10 business days for the refund to reflect in your account.
Shipping costs are non-refundable.
4. Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us within 7 days of receiving your order.
5. Return Shipping
Customers are responsible for paying return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
6. Damaged or Incorrect Orders
If your item arrives damaged or you receive the wrong product, please email us within 48 hours of delivery with:
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Your order number
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Clear photos of the item
We will resolve the issue as quickly as possible.
7. Contact Us
If you have any questions about returns or refunds, please contact us:
067 065 7602